Where the option lives
Open the expense report, select the expense line, and look under the receipt or attachments area for Missing Receipt Declaration (older interfaces label it Missing Receipt Affidavit). Concur displays an attestation you accept and sign electronically, and attaches it to that expense line in place of the receipt image.
It may not be available to you
The declaration is configurable. Your company's Concur administrator controls whether it is enabled at all, which expense types allow it, and how many times a given user can use it. If you cannot find the option, that is usually a deliberate policy setting rather than a bug — contact your expense administrator and ask what alternative documentation they require.
Attach proof of payment alongside it
The declaration attests that the expense was real. It does not demonstrate that the payment occurred. Approvers move much faster when the line also carries a redacted credit card or bank statement showing the merchant, date and amount. Upload that as a normal receipt image or attachment on the same expense entry.
Before uploading, cover your account number, address, balances and every unrelated transaction. The uploaded file lives in your company's expense system and is visible to approvers, auditors and finance staff — treat it accordingly.
Company card charges are a different case
If the expense came in as a corporate card feed, Concur already holds the transaction data from the issuer. You still typically owe an itemized receipt for categories that require one, but proof of payment is already established — so the missing piece is what was purchased, not whether it was paid.
Practical checklist
- Ask the merchant to re-send the receipt first; many will, within minutes.
- Add the expense with the correct expense type and exact posted amount.
- Write a specific business purpose in the comment field.
- Apply the Missing Receipt Declaration if your configuration offers it.
- Attach a redacted statement page as supporting proof of payment.
- Give your approver a one-line heads-up so it is not their first surprise.
Expense Rescue is an independent tool and is not affiliated with or endorsed by SAP Concur.